Privacy Policy

MTD Tile & Design (“MTD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or contact us. By using our website or submitting your information, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

Information you provide directly. When you request a free estimate, fill out a contact form, or call us, we may collect your name, phone number, email address, city or town, and details about your project.

Information collected automatically. When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, device information, pages visited, and the date and time of your visit, typically through cookies and similar technologies.

We do not knowingly collect information from anyone under the age of 18.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and perform the services you request.
• Communicate with you about your project, appointments, and follow-ups.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information only in limited circumstances:

Service providers. With trusted vendors who help us operate our business (for example, website hosting, scheduling, or communication tools), who are required to protect your information.

Legal requirements. When required by law, subpoena, or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, such as Google or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Your Choices

You may:

• Request that we update or correct your information.
• Ask us to stop contacting you at any time.
• Request that we delete the personal information you have provided, subject to any legal obligations we may have to retain it.

To make any of these requests, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: